Privacy Policy
1. USER INFORMATION
FABRIC BIKE EUROPE S.L., hereinafter RESPONSIBLE, is the Data Controller of the User's personal data and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Therefore, the following processing information is provided:
Purpose of processing: to maintain a commercial relationship with the User.
- The operations planned for carrying out the processing are:
- Sending commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that allows commercial communications. These communications will be carried out by the RESPONSIBLE and related to their products and services, or those of their collaborators or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
- Conduct statistical studies.
- Process orders, requests or any type of request made by the user through any of the contact forms made available to them.
- Send the website's newsletter.
Legal basis of processing: consent of the interested party.
Data retention criteria: data will be retained as long as there is a mutual interest in maintaining the purpose of processing and when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymization of the data or its complete destruction.
Communication of data: Data will not be communicated to third parties, unless legally obliged to do so.
Rights of the User:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of their data and to the limitation or opposition to their processing.
- Right to lodge a complaint with the supervisory authority (agpd.es) if they consider that the processing does not comply with current regulations.
Contact details to exercise your rights:
Postal address: FABRIC BIKE EUROPE S.L.. C/Silvestre Ochoa, 25 2o A - 39700 CASTRO
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
Users, by marking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to fulfill their request by the provider, with the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the RESPONSIBLE is truthful and is responsible for communicating any modification of the same.
The RESPONSIBLE informs and expressly guarantees users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of personal data transfer is made, the express, informed and unequivocal consent of the Users will be requested in advance. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. In the event that all data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to their needs.
3. SECURITY MEASURES
That in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the interested party and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated the appropriate information to them so that they can exercise them.
Warranty
Warranty applied when you buy any of our products.
Mounting
We make sure your bike arrives at least 80% assembled
Returns
If you want to return your order, you have up to 7 days to do so.
Medium
Our team always tries to answer all your questions.
Shipping
Most products in stock can be delivered to your home within 48/72 hours.

